How to Choose a Removal Company

Are you moving to a new town or further afield? A reliable removal service can help make moving home less stressful, and you shouldn’t underestimate the amount of organisation it takes to move your belongings to a new property.

At Stokes Removals we offer a range of removal packages for moving property, storing items and packing services for businesses and domestic users.

Here are the most important factors we think you should consider when choosing a company to help you move to your new home.

Get a List of Removals Quotes

One of the first steps when moving house should be putting together a list of quotes from different companies, we recommend that you gather between four to five quotes. When getting a quote for your removal, it will depend on the distance and time of year that you are moving. To keep the cost low, we suggest avoiding school holidays! During this step, it is important that you know exactly what is included in every quote that you receive. For example, some companies offer packaging materials and others will charge you extra for this. You will also need to think about the value of your belongings and check what level of insurance they can provide you with during your move.

Request a Survey

Many companies will give you an instant quote online, but we advise that you get a more accurate price. A removal business should also give you the option to have a detailed assessment; this is where they will send out a sales estimator to evaluate all of the items that you intend to move. You will then be able to compare the cost from each company, making it easier to decide which company to choose.

Get a Recommendation

If you have little experience with moving property, an excellent way to shortlist companies who have positive feedback is to get your family or friends to recommend a business. Although if you find it difficult to get any recommendations, you might be feeling rather uncertain about which companies to choose. One of the ways to ensure the professionalism of a removals service is to make sure that they are members of The British Association of Removers or The National Guild of Removers and Storers. This will give you some reassurance about the standards of the company and demonstrates that they are following the correct code of conduct.

Removal Insurance Details

Another factor to consider when choosing a removal service is to check that you are insured. A lot of companies provide you with a dedicated insurance policy in case any items are lost or broken during your move which will help to put your mind at ease. If your chosen companies do not offer insurance, you will need to consult with your home content insurer to see if you are insured during the move from your old property to your you new one. It might be necessary to organise extra insurance coverage to make sure that you high-value or sentimental items are protected.

Complaint Policy and Procedure

When narrowing down the list of your chosen companies, you should ask them what their procedure is if you need to make a complaint. A company who is a member of the British Association of Removers have a resolution process in the case you want to make a complaint about them or the service that you have received.

If you’re moving property and would like to discuss your requirements, call one of our removal specialists on 0116 239 3000 or if you are researching costs, you can get a quick estimate with Stokes Removals today.

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